After upgrading to the most recent version of the plugin I know see this error:
Fatal error: Class 'KalturaConfiguration' not found in /var/www/visalus/sites/all/modules/kaltura/kaltura_client/kaltura_helpers.php on line 235

All the Kaltura pages (such as the settings page) display this error
the cron update page also displays this error

Please advise how to fix this.

Support from Acquia helps fund testing for Drupal Acquia logo

Comments

kenianbei’s picture

Looks like the KalturaClient library is not loaded in that class. I was able to hack/fix this by loading the library manually in getServiceConfiguration(). Anybody else getting this?

zaphoyd’s picture

I can confirm that I am also seeing this error on field settings pages and during cron with version 2.1

VirtualMitra’s picture

I got this error after upgrading the Kaltura module from 2.0 to 3.1. After reading the Kaltura Manual, I realized I needed to install the new Kaltura library. This is easily done in drush with:

drush kaltura-client-install

VirtualMitra’s picture

Actually, there error is reappearing even after installing the Kaltura library with version 3.1 of the module. The source of the error is now kaltura_helpers.php line 152. Any ideas on what's going on?

Ivo.Radulovski’s picture

Got the same issue Fatal error: Class 'KalturaConfiguration' not found in kaltura_helpers.php on line 152

Any idea?

realkevinoshea’s picture

Make sure to clear your cache after installing the kaltura client under sites/all/libraries. That solved it for me.

fishfree’s picture

I even clear cache, still cannot connect to my local Kaltura CE server.

SpaghettiBolognese’s picture

Version: 7.x-2.1 » 7.x-3.x-dev
Status: Active » Needs review
FileSize
484 bytes

This is caused by the libraries module not finding a version in KalturaClient.php eg:

$this->setApiVersion('3.2.0');
protected $apiVersion = '3.1.6';

I created a patch for this problem. Also, make sure you use the library supported by your Kaltura provider, not the version downloaded using drush.

VoidE’s picture

Status: Needs review » Reviewed & tested by the community
taylor.lynn’s picture

I followed all the advice here and still kept getting the same error regarding line 152.

I found a solution that worked for me, though. As a last ditch effort, I reinstalled the library using the 'drush kcdl' command and told it yes to overwrite the existing Kaltura Client. As soon as I did this, Kaltura is now working for me.

May not be a solution for everyone, but maybe it'll help someone out there.

spacetaxi’s picture

#8 worked for me, after I cleared cache.

larsmw’s picture

Status: Reviewed & tested by the community » Fixed
larsmw’s picture

Status: Fixed » Closed (fixed)