Hello,

I'm using 7.12. Tracking and Campaigns are working great but the Webform integration w/ Pardot is not working. I've activated and put in the Pardot Post URL. I have even mapped each field with the Pardot Key. Still nothing seems to be working. I looked in the source code and the Post URL is not changed and I don't see any hidden iframe with the post URL in it. What is going on?

In Pardot everything seems to be setup correct. Nothing is going in. Form is setup as a form handler. For the form handler in Pardot it requires you to map the fields on the Salesforce webform based on name. So for example I have submitted[first_name] for the First Name field.

I also tried 7.2.dev and that was bad news. Errors when I clicked inactive and active, etc. Had to go manually into the database and delete the Pardot tables and re-install 7.12.

Any ideas on how to get data to go into Pardot? I did have Salesforce Web-To-Lead module installed but that is now disabled.

Pardot Integration - 7.x-1.2
Webform - 7.x-3.24
Salesforce Web2Lead - 7.x-1.1 (disabled)

Comments

jusdavi’s picture

Bueller....Bueller...

I don't see any iframe or changing of the Post URL. Also, Pardot said this about the enctype. "Pardot form handlers can only be integrated with forms using an empty enctype attribute or an enctype of application/x-www-form-urlencoded"

Other people have to have run into this! Drupal 7 Pardot Integration module is not submitting to Pardot for the form handlers. Everything is setup correctly. Any ideas??

Thank you.

neclimdul’s picture

First, Pardot's enctype response is irrelevant. No version of this module posts forms to Pardot in that manner.

Second, are you sure you are using 7.x-1.2? If so, not seeing an iframe on the page after submitting your form means there is a problem with your theme or something. The pardot module adds this to the page render array after a form is submitted.

jusdavi’s picture

I did confirm I do see the iframe after submit.

jusdavi’s picture

Status: Active » Closed (works as designed)

works as designed.