Hi,

This is my first bug report so please correct me if I'm doing things the wrong way.

But I've been trying to use Basic Cart on a webpage that is some sort of webshop. But lately I got an error to customers who placing an order. The message says that it couldn't send the e-mail and that you should contact the administor if the problem occurs again.

I'm having a hard time debugging this since I'm just started learning coding and aren't any good at it. But I've tried to make the users, whom the order mail goes to, administrators at the site but that didn't help.

One other thing is that one of the e-mail accounts gets a perfect good looking e-mail but the other account gets an e-mail that doesn't look quite healthy.

Any suggestions on how to solve this?

Comments

tobiasaldgard’s picture

tobiasaldgard CreditAttribution: tobiasaldgard commented
Status: Active » Fixed

It was a quite rookie mistake by me.

It turned out to be two additional empty lines under the two emails I had as administrator. That made Drupal belive that there were two more e-mail adresses (wich there wasn't) and tried to send an e-mail to those two adresses and that of course didn't work.

Some hasty work by me when entering the adresses via copy-paste made those two extra lines.

So no problem in code, just as we say in Sweden "error behind the keyboard". :)

Thanks for an great module!

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.

mfby2k’s picture

mfby2k CreditAttribution: mfby2k commented

I am having this issue the error msg

Unable to send e-mail. Contact the site administrator if the problem persists.
Unable to send e-mail. Contact the site administrator if the problem persists.
There was a problem in submitting your order. Please try again later.