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By JohnLF on
Hi
I have been asked to look at a Drupal website in light of the security alerts. Unfortunately it appears to be at v7.0 and the upgrade to 7.32 is not going well.
I have access to the web control panel for this site, the SQL databases etc. I can see and set permissions on files as required.
What I have done: -
1. Read all the online guides before starting
2. Exported the SQL database to my PC
3. Downloaded and unpacked Drupal 7.32
4. Copied the entire original website's folders to my PC
5. Put Drupal into Maintenance mode
5. Deleted everything bar /sites
6. Uploaded everything new bar /sites
Now I am supposed to login and do the upgrade. All I get is (xxxx = name of website)
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@xxxx and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache Server at www.xxxx Port 80
What I have tried to do to fix it: -
1. Googled and attempted approx the first 20 fixes that came up
2. Checked permissions on folders and files
3. Copied back the original .htaccess
4. Copied over the new sites\default\default.settings.php and copied this to settings.php, editing to include settings from working site's settings.php
Bar copying everything back and leaving a very insecure site, any ideas what else I can do? Is there a summary of all changes between 7 and 7.32 including all the file/security changes required?
Regards
John
Comments
Memory?
Could it be that RAM memory is limited in the PHP settings? I noticed that a blank page (not sure if it was error 500) came after upgrade when Drupal's cache needed rebuilding and that apparently hit the memory limit. It would continue to work normally afterwards though. Try first clearing your cookies, browser history and Drupal cache. When that does not help, try to raise the memory limit.
When you upgrade only recently, please read this advisory They advise you use a backup of your site from before OCT 15th. Simply upgrading is not going to be safe.
Solved
Found the problem - the instructions said delete everything except the /sites folder which I promptly did. This meant I also deleted cgi-bin which PHP needs to work...
Once cgi-bin was restored, the site was back up and running and I could run the update, which went without issues.
I think the upgrade instructions need updating to reflect this!
John