New feature :
Add a way to display informations about return to customer (how to return products, where to return etc).
This informations aims to help customer to answer questions like where i have to send my return ? how can i make a return ?
For example, someone which just send product without informations make hard to find why this product is back to store. With "Return store informations", Store owner can explain which document customer has to join to his return (order copy ? return copy ?)
What i suggest :
In first time, an easy way is to make to textarea settings fields in return settings page to edit "Return store informations" and "Return store Address".
This informations are added on new return form and returns list.
Comments
Comment #1
GoZ CreditAttribution: GoZ commentedHere is the patch to make this possible.
Comment #2
GoZ CreditAttribution: GoZ commentedMiss css file.
Comment #3
jkuma CreditAttribution: jkuma commentedI like the idea of exposing the store general information to customers and especially the instructions on how to return products. But I think we need to use Drupal blocks that are more customizable and configurable compared as a custom form + global variables.
Here is a patch to handle this feature request using Drupal block.
Comment #4
GoZ CreditAttribution: GoZ commentedOk with that, but i think you should keep variables in a rma settings page, plus block configuration.
Webmaster not always have rights to access to block admin page, but should have specific rights to edit this message. Administation page is also easier to find than block config.
Comment #5
jkuma CreditAttribution: jkuma commentedOk Make sense !
Comment #6
jkuma CreditAttribution: jkuma commentedComment #7
jkuma CreditAttribution: jkuma commentedComment #8
jkuma CreditAttribution: jkuma commentedOk, the store informations can be handled from the return settings page. I update post status to RTBC.
Comment #9
jkuma CreditAttribution: jkuma commentedI've merged the last patch into 7.x-2.x branch.