MailChimp field values don't save in Drupal. [#2323575]

Is this normal behavior?

I have setup a MailChimp field in my user profile.
It correctly displays all the groups I have defined in my MailChimp account.
I edit a user and click the Subscribe button and pick some groups and then Save.
BUT if I go back into that user and check the subscription settings, nothing has changed. IS THAT NORMAL?

I go to the fields config page and click the "Update Mailchimp Mergevar Values" link, which appears to execute, but nothing changes at my MailChimp account, nor at the local user's settings.

I have am running the mailchimp module, version 3.1, with patches installed from #2262321-11: Errors when adding a Mailchimp Subscribe field and #2276143-11: MailChimp API call to lists/member-info failed: Internal Server Error. I am getting no messages in the Watchdog and no other messages of any kind. I have tried this on two websites with the same result.

Comments

Comment #1

tomogden CreditAttribution: tomogden commented 18 August 2014 at 20:52

Title:

MailChimp field settings don't save in Drupal.

» MailChimp field values don't save in Drupal.

Comment #2

tomogden CreditAttribution: tomogden commented 19 August 2014 at 13:18

Status:

Active

» Fixed

After setting up MailChimp in a third test site, I was able to see changes made in a previous site showing up in MailChimp. When I returned to the affected user record, I found it again showed the subscription changes I had made.

After having run so many tests in short order, I have to question whether continually clicking the "Update Mailchimp Mergevar Values" link can actually nullify changes. It may be that a redundant click cancels a subscription update.

SO TO REVIEW:

Yes, it is normal for the MailChimp field values to disappear after you save them and after you have activated the "Update Mailchimp Mergevar Values".
There is a delay in the time the MailChimp service will take to acknowledge/record/display the changes you make in Drupal.
It is advisable to avoid clicking on the "Update Mailchimp Mergevar Values" link more than once after making changes.

It appears a similar question involving delays was asked in issue #2060927: Should I see a delay in when the user shows up in MailChimp? last year. After surfing the web, it appears changes not saving until after a delay is a known issue, although I have not found anything MailChimp has to say about it.