Hi,

Here is the summary of the discussion I had on the forum, without finding a solution:

I installed and enabled the module Backup and Migrate, but I can’t see the menu under : /admin/config/system, or under /admin/structure…
Does someone have a solution, to see this menu? Because I can’t use this module without it!

I installed it with the zip file via the /admin/module/install page. During the installation, the only problem I had was a blank page after clicking on "install", on the page with the URL that ends with ..../confirm. But I clicked at the end of the URL and pressed enter, and everything seemed to come back to normal: On the module page, the message says the module is installed and the box of the module is checked. But the menu doesn't show up!

I’m using the Mac/MAMP environement.

I already tried all these solutions for the same problem, when the module is install with Drush… (see the post 1195844 ):
- Check the admin/user/permissions
- Look at the Help page, for the menu
- Clear the cache of Drupal
- Clear the cache of the Browser
- Uninstall et Install it again: I uninstalled the module with admin/modules/uninstall, then I erased the file in site/all/module, to be sure. I also checked the database with phpmyadmin, to see if there were some tabs called backup_and_migrate-something. None of those left were named like this, but maybe some related to the module are still left? When I reinstall the module after this, the blank page is still there and the menu still not showing up...
- Restart the server
- Check if there is not an other copy of the module, in the files sites/default or in sites/all.
- Try with an other browser (Firefox, then Safari…)
- Some people using MAMP on Mac had the problem when running there site, from within the Sites directory. But I'm running it from the htdocs of MAMP. The solution for them was to change the capital :
'cd ~/sites/mysite.dev' gave errors
but 'cd ~/Sites/mysite.dev' fixed it
- Some people seemed to say that it might be related to a difference of php version, between MAMP and their Drush module. Since I’m not using this module to install Backup & Migrate, I wonder if it’s a matter of PHP version, between MAMP and Drupal or one of the modules? If so, how to fix it?

Any ideas?

Comments

ronan’s picture

Status: Active » Postponed (maintainer needs more info)

This sounds more like an issue with the install process than with Backup and Migrate. Have you had problems with any other modules?

JKingsnorth’s picture

Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

There was no further information from the original poster, so I'm going to close off this issue. Please reopen it with further information if it is still a problem =]

luka1002’s picture

Happens to me too. I figure out that installation installs normally but does not creates tables in the database. Even if i manually run update ,says no pending updates.. ? I do not know why, all other modules are working ok... Tried 7x-3.0 AND dev ver. same.
I do not have drush, i just sayin that same thing happen to me.

Edit: solved by importing sql tables from other site. Only problem is that i can not change in drupal nothing, i have to go in PhpAdmin to do it..

EDIT2: I can give admin access to site if needed.

Anonymous’s picture

I ran today in exactly the same problem as described by camillemarion:
- first via Drupal 'install new module' (after enabling I got an error message:'An error occurred. Please try later');
- then via FTP
B&M menu did not show, although B&M is there in 'Modules' and 'Access rights'

JKingsnorth’s picture

Status: Closed (cannot reproduce) » Active

Setting the issue back to active then

GWJones’s picture

I have the same problem in sites with 7.34 and 7.36: Backup & Migrate installs fine, cron runs successfully, but there is no option for B & M under structure.

smndey’s picture

I have the same issue. It works for me after running update.php.

couturier’s picture

Status: Active » Closed (outdated)

If anyone is still having this problem with the latest 7.x-3.2 version, please re-open.