I have a setup where users purchase a subscription and upon checkout completion, a recurring fee is setup based on that order. A month goes by and a recurring order is created based off of their original order and gets authorized and capture automatically. This process works as long as the user goes through the checkout process.

The problem I have is when I try to create an admin order for the user. The recurring fee is created and the recurring order is created next month but the order status is pending and has not authorized or captured. I have to click on the Process card button and then charge against their Authorize.net CIM profile manually which will then update the status to payment received.

Any ideas on what could be going on or how to debug this? Thank you.