I am receiving feedback that the registration process is confusing because of the terms "other person" and "other account". Users who are not familiar with Drupal or even familiar with Drupal but not familiar with Registration do not understand these terms. An anonymous user sees the options "other account" and "other person" and is confused and does not know what to do to register themselves. The user does not understand or inherently get that "other person" means "myself" and that they should enter their e-mail address or can register by e-mail address.

My suggestion is to change the title and select list options of the "This registration is for" form element as follows:

  • #title: "I am registering"
  • #options:
    • Myself
    • An existing account
    • By e-mail address

An anonymous user would then see the option

"An existing account" and "By e-mail address" and understand that they should select "By e-mail address".

A logged in user would see the existing option "Myself" first.

Comments

TheBarnacle’s picture

Hi,

DId you ever find a solution to this? My client wants to remove the "other account" option altogether for the same reason. It's not user friendly.

marcmueller’s picture

TheBarnacle, you can change the permissions to achieve that. Just set the permission "Register other accounts" for the specific roles. That should do it.

TheBarnacle’s picture

Oh brilliant - thanks!

cboyden’s picture

There are more variations in play. An anonymous visitor might just be not-logged-in-yet. In that case, maybe they should be prompted to log in.

levelos’s picture

Category: Feature request » Support request
Status: Active » Fixed
Neograph734’s picture

levelos can you confirm this is committed? I still see 'other account' and 'other person' in v1.5.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.