High Peak Borough Council and Staffordshire Moorlands District Council were delivering a shared services strategy. As part of this they were looking to replace disparate separate content management systems with a consolidated central platform that let them re-use content across the authorities where it made sense. The aims were to reduce complexity, cost, administration overhead.
Drupal was chosen for its ability to model the authorities data structure, deal with the data volumes required, and provide flexibility in sharing content across domains.
In 2007, Staffordshire Moorlands District Council and High Peak Borough Council developed a joint transformation programme to share services, leverage technology, and promote best practices across the two organisations in order to reduce costs and improve efficiencies. This programme included their public websites, which both authorities use to provide information on recycling, housing, licensing and other council services for local residents.
Each authority needed a distinct identity within any shared solution, which also must:
- Promote modal shift and increase online transactions
- Ensure users can find information easily
- Generate efficiency savings in site and content administration
- Maximise user satisfaction
The outcome of the project was successful and was completed on time and within budget, delivering:
- 90,000 property references loaded onto both sites allowing each property postcode search to show refuse collection schedules, council tax bands, councillor and electoral details
- In excess of 1,300 council meetings added for both site – including 12,000 individual meeting documents uploaded for both sites
- 30 site editors actively managing content over both sites
- Over 20 transactional forms including payment of Council tax, reporting of missed bin collection and bulky item collection
- Average page load times of less than 2 seconds
- Integration with Twitter and Facebook
Hydrant - Hydrant are an award winning UK digital agency and experienced Drupal developers since 2007, based in Cumbria and Oxford.