I have been trying to get this to work but have had no luck at all.
When I go to submit an Order i get back "We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order."

Event log has this entry when attempting to submit order:
"Payment failed for order 98: Credit card payment declined: SGS-020005: Error (Merchant config file is missing, empty or cannot be read)."

Is this talking about the PEM file possibly? Last thing, i don't know if this matters but the module had been updated from 1.8 to 1.11 If anyone can help me with this error that would be great, Thanks.

Comments

Alberto Lopez’s picture

Alberto Lopez commented
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more info on situation

pradeep22saini’s picture

pradeep22saini commented

Kindly find this error in below link. You will certainly get an idea about this.
http://www.3cstudios.com/First_Data_LinkPoint_SGS_Error_Codes.aspx#05005
it is saying this about the problem you are having:
SGS-020005: Error (Merchant config file is missing, empty or cannot be read).

Normally you will receive this error when you are trying to use your live account with the staging server. In order to use the staging server you must first setup a separate test account on the following web site:
https://www.linkpoint.com/support/sup_teststore.asp

Also make sure you entered the correct store number. If you are using Yourpay you must enter the 10 digit store number. If you are setting up a shopping cart make sure you enter your store number when prompted for "storename."

pradeep22saini’s picture

pradeep22saini commented
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more additional info

Alberto Lopez’s picture

Alberto Lopez commented
Issue summary: View changes
Status: Active » Closed (fixed)