Hi I am getting conversion type issue fro video module. i am using zencoder .
Please help me

The following steps followed by me for video module :-
1. video
2. video ui
3. zencoder
4. jwplayer
5. libraries

All these modules installed and enabled to run a video.
After that a cck video type field created.content created after upload a video. but getting error of transcoder type.

"The video conversion process has failed. You might want to submit a simpler video format like mpeg or divx avi.
If the problem persists contact your website administrator. Please check logs for further debugging."
Please help me.


Jorrit’s picture

Status: Active » Postponed (maintainer needs more info)

What messages do you get in the Drupal error log?

sanjayso’s picture

Hi Jorrit,

Thanks for your reply.

i am getting this error message -

Notice: Undefined index: video_extension in Transcoder->executeConversion() (line 185 of /viren/webroot/corumgroup/sites/all/modules/contrib/video/includes/Transcoder.inc).

Jorrit’s picture

Could you explain in what way you created your video presets? Have you installed a module for that, or have you created your own presets?

Can I get access to your administration panel to take a look?

drasgardian’s picture

I ran into the same problem, it happens if there are no presets selected against the field configuration.

Jorrit’s picture

Status: Postponed (maintainer needs more info) » Fixed

I have fixed this error in 7.x-2.x-dev.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.