Hi,

The site we are building currently sells items that are Digital Downloads and Physical Products and we are using the Commerce USPS module for shipping the Physical Products. For the Digital Downloads, I am having the issue that the checkout wizard always stops on the Shipping tab, even when there are no shippable products on the order. For Digital Down only orders, the result of the screen is a blank value with no shipping options and no message stating that there are no shippable products.

I've got the physical dimensions set to 0 for measurements and 0 for weight, which should trigger the product not shippable flag in the Physical Products module. I am using the tutorials in the following links to show how to accomplish this in Rules, but I always seem to stop on the Shipping page no matter what. Has anyone run across this need with the USPS module and how did you guys work around it?

https://drupal.org/node/1518034
https://drupal.org/node/1344962

Thanks in advance for your help.

Comments

andyg5000’s picture

andyg5000
he/him
Primary language English
Location North Carolina, USA
CreditAttribution: andyg5000 commented
Status: Active » Closed (duplicate)

Hey @deaconblues,
There is already an issue related to this for Commerce Shipping #1518034: Disabling or Hiding shipping options and line item if no products are shippable?. I know this is a high priority for the next commerce shipping release which should be out soon. Keep an eye on that and see if you can get some temporary ides from the other issue. I'm going to go ahead and close this as a duplicate of that issue as it will fix this problem for all shipping methods.
-Andy

deaconblues’s picture

deaconblues CreditAttribution: deaconblues commented
Status: Closed (duplicate) » Active

@Andy,

I had already tried that post before I asked this question. The result that I get with this is a blank screen, as the Physical values set to skip shipping, and the wizard always stops there. The rules don't seem to want to bypass the screen with this scenario as they should in the other post. Do you have any ideas on how to work around this?

Thanks in advance.

torgosPizza’s picture

torgosPizza
he/him
Primary language English
Location Portland, OR
CreditAttribution: torgosPizza commented

Cross-posting between this and #1518034: Disabling or Hiding shipping options and line item if no products are shippable?:

I believe the Commerce Rules Extra module may also hold some value to those of us (like myself) who are looking to disable or hide shipping panes when only non-shippable products are ordered.

deggertsen’s picture

deggertsen CreditAttribution: deggertsen commented
Status: Active » Closed (duplicate)

Marking this as a duplicate again as this is:
1. not a Commerce USPS issue
2. A working solution has been posted at #1518034: Disabling or Hiding shipping options and line item if no products are shippable?

I am using Commerce USPS and the instructions that I gave in #48 work great. Would be nice to have a patch against commerce shipping, but that is where the patch should go. Not here in Commerce USPS.