As a site admin, I am trying to communicate with anonymous users visiting the site. I thought I would set up the live chat desk for this.
- I have provided the chatroom config the node ID of the chatroom to use (admin/settings/chatroom)
- I have provided anonymous users with the necessary permissions
- I have (as an admin - staff user) stayed on the node id page when i went and tested to see if an anonymous user could see the "Live chat desk" as open
- To an anonymous user, the live chat desk always showed the closed message (www.helpinnz.co.nz - View the right sidebar)
What am I missing? Any help will be appreciated..