The "general" settings page (admin/settings/faq) for the FAQ module allows the user to configure the title that will appear on the automatically generated 'faq' page. By default, it is set to 'Frequently Asked Questions'. It is also possible to enter a brief description and this will appear at the top of the 'faq' page above the questions and answers. This description can contain any information you require. For example, it could inform the user what to do if they can't find an answer to their question.