I have a bug with CKeditor on Google Chrome and Safari. Maybe it is only a configuration problem, but I found nothing about it.

Admin users can use CKeditor without problem. With Authentified users, the text doesnt show up in ckeditor. This bug appears only on Chrome and Safari. WIth Firefox, everything works fine for the authentified users.

Is it a problem from the module ?
Or am I doing something wrong ?

Thanks for advices !


dczepierga’s picture

Status: Active » Postponed (maintainer needs more info)

Do u have any JavaScript errors in chrome/safari?

filnug’s picture

I dont see any errors on Google Chrome Console... Kind of weird

mkesicki’s picture

Please check latest DEV version. Write if this helps or not in your case.

mcmahos’s picture

I've got a similar problem, albeit for all users, not just authenticated. When I go to edit existing text in Chrome or Safari (mac versions) I can see the ckeditor toolbars but no text appears in the edit box. It appears ok and can be edited in Firefox. If I switch the ckeditor module off then the raw text with html codes etc appears in all browsers edit boxes.

I'm using the latest dev version of ckeditor and the 3.6.2 version of the editor itself.

filnug’s picture

@mcmahos > your explanation is much more precise than mine. Thank you for your feedback.

mkesicki’s picture

@mcmahos & @filnug you have this problem only in MAC or in Windows too ?

filnug’s picture

@michal_cksource > on MAC. I didnt tested it on Windows...

brunorios1’s picture

same problem in windows 7...

ecvandenberg’s picture

At one site I have this same problem. Page content is not showing up in Chrome, but does in FF and IE. At another sites all works fine with all browsers???

Both sites are Drupal 7, all modules and core are up to date and with Zen subtheme and maintenance overlay. But even when switching to Garland theme without overlay, the problem stays.

When I noticed this problem in Chrome, I switched to FF. At first I had the same problem. I disabled CKeditor module and enabled it again. After that the problem was gone in FF, but stayed in Chrome.

If I can help by providing extra information, please let me know.

daften’s picture

Priority: Normal » Major

Same problem here, 2 sites with identical config, one with a basic zen subtheme as base theme, the other custom made theme. Tried js debugging, but don't know enough about the ckeditor code to do so. I tried some older versions, but problem persists, so it probably is a config or module problem. I also tried by switching themes on the non-working sites, problem persists even then.

If you need further info, I'd be happy to give more, but I am unsure which info I could provide, so please notify here or message me.

itserich’s picture

When I try to edit in Safari, the html code is visible, and the text does not appear formatted.

Previously I had been using the WYSIWYG module http://drupal.org/project/wysiwyg and when using CKEditor library in Safari, a message would popup stating Safari is not supported, so I figure it is a known issue with CKEditor.

esjanoff’s picture

I'm having the same problem, but oddly, it's just the body (style=normal) text that does not appear in the editor window. My other font styles (ex: heading 1, 2, etc.) appear no problem. It's just the normal body text that is invisible.
If I switch to plain text, the text appears and is editable. Also, if I edit in html it works just fine and the page loads with text visible.

Perhaps there's something wrong with loading the css style sheet, such that it's incompatible with the ckeditor? Any help would be awesome!

Patricia_W’s picture

subscribe ... I'm having this problem on site maintenance page since I updated to most recent module

ecvandenberg’s picture

I had this problem in December last year (see #9). And then the problem was gone ... ?
Perhaps after an automated update of Chrome? My recent Chrome version is 18.0.1025.168.

Patricia_W’s picture

In my case the browser is Firefox.

mkesicki’s picture

which version of CKEditor module and CKEditor library do you use ?
Which version of Firefox ?

Patricia_W’s picture

Firefox 12.0
But now that I think about it my problem is with CKeditor 6.x so I should not have my comments to this thread. But just in case it is useful for others it is 6.x-1.11 with the March 2011 version of the CKeditor library (not sure how to find version info.)

mkesicki’s picture

@Patricia_W ,
please create new topic with your issue. You have problems in FF and drupal 6.x version. This issue is about drupal 7.x and Chrome + Safari.
You can check version of CKEditor library in status report page.

Anilkumar3294’s picture

Hi McMahos

Did u get anything on this error. I'm also going through same error, nowhere i found result for this.

Göran’s picture

I also get error in the Drupal LOG, after this changes at line 85 in "ckeditor.inc", the error changes to look like the visitor is doing a "empty" search each time the klick on a link or getting to site by Google etc. In log, before it was a error message.

/*      return $version[1] . '.' . $version[2]; */
	  return $version[1];
doronsever’s picture

any news how to fix this?
it still happens.
i'm using the latest stable version and ckeditor 4.1

when i enter to edit a node in chrome, i can see the buttons of the ckeditor but i do not see any text, then if i'm changing the text format the text is shown.

no error on the console.

DHL’s picture

^o^ CKEditor don't like chrome and safari ^o^

Using Drupal 7.22, CKEditor Full 4.11, Debian 6.0.6

On chrome, every time click "edit", all the content gone missing.

No problem on firefox.

ecvandenberg’s picture

Issue summary: View changes
Status: Postponed (maintainer needs more info) » Closed (fixed)

I believe this issue is solved in the actual versions of CKEditor.

bcobb10b’s picture

Unfortunately this is still an issue in ckeditor 4.4.4 and Drupal 7.31. When an authorized user edits a page with a text field in plain text mode, it looks good in both Chrome and Firefox. When the same page is edited in full or advanced modes, it looks fine in Firefox and the text area is blank in Chrome. Permissions are OK. From what I can tell, the module is configured properly.

I had the same issue in Commerce modules before I deactivated them and installed Ubercart, so I doubt it is related to Ubercart.

Wonder if it is somehow a theming issue. I am using white text on black background adaptation of Zen for the main site, and the "Seven" theme for administration. Stay tuned!


bcobb10b’s picture

Color me confused (or lucky), but I was able to get ckeditor 4.4.4 to work in both Chrome and Firefox with Drupal 7.31 (see previous post) by toggling the image resize filter. I can now see the text area, including the text manipulation buttons, in plain text mode, filtered HTML mode, and full HTML mode.

I have no idea of the connection, but it worked. That is my story and I am sticking to it!!!


preetam.chari’s picture


I have Drupal version 7.38 and CKeditor version 7.x-1.16
I am facing issue in Chrome browser.

The editor appears on the create content pages, but on the edit content pages it displays plain html.Any solution?

ecvandenberg’s picture

@preetam.chari: What is your CKeditor library version? You can see that on your Drupal status report.
And I advice you to upgrade your Drupal core to 7.39 since there are critical security vulnerabilities in your version.

preetam.chari’s picture

@ecvandenberg: Thanks.
Our Drupal core version is 7.38 and CKeditor library version is 4.2

I will try upgrading the Drupal core.
However would like to mention a few things.

We have different environments like the development, staging and then the production.
We had upgraded to Drupal core 7.38 and also upgraded the module Jquery Update to 7.x-2.6
On development and staging we have the same database and code base.It works perfectly fine even in Chrome on development and staging env's.This is an issue only on production env.
The only difference is that we have varnish cache enabled on production.

While deploying on production env is there a possibility that some editor specific files have got corrupted?

ecvandenberg’s picture

CKeditor library 4.2 is more than 2 years old. In #23 I noticed that the actual library version at that time solved the problem. And indeed this issue was hard to reproduce. I also had problems on some sites and not on others (with more or less the same configuration). So perhaps you should try the latest version of CKeditor library.

Alexandr2311’s picture

liquidcms’s picture

i still can't get CK to work with Chrome (works great in FF). I switched to WYSIWYG module (using CK) and it works fine.

mickp’s picture

In my instance it was due to z-index for iframe being set below 0.