Last updated September 13, 2008. Created on March 28, 2007.
Edited by Wolfflow, add1sun, Senpai. Log in to edit this page.

Some web hosts generate inexplicable errors when you install, upgrade, or even use certain contrib modules in Drupal. The host may not know they're the one causing the problem, mostly because you assume you're the one who doesn't understand the inner workings of Drupal. Here are a few host-specific error messages we've encountered, and how you can ask your host to solve them.

Hosting Company Error Message Solution
Webmasters.com While editing a View, you receive the following error message:
Forbidden. You don't have permission to access /admin/build/views/edit/1 on this server.
Ask the host to make a mod_security entry for your www.example.com account.
Webmasters.com While editing a Content Template (Contemplate), you receive the following error message:
Forbidden. You don't have permission to access /admin/content/templates/yourtemplatename on this server.
Ask the host to make a mod_security entry for your www.example.com account.
not specified running the install.php script on a shared host, You got this message:
The following error must be resolved before you can continue the installation process: The Drupal installer requires write permissions to ./sites/default/settings.php during the installation process..
change the permissions for folders to 755 and files to 644. Just right click on the settings.php file which is in "your site root /sites/default/settings.php" , if you are using an FTP like go to properties and change permission to 777. Drupal will remind you to change them back later on

If you have something to add to this list, please post a comment, and one of the document maintainers will add it for you, then erase your comment.

Looking for support? Visit the Drupal.org forums, or join #drupal-support in IRC.