By HarlanBridges on

Is anyone aware of a Drupal Based Call Center application?

We are looking for a knowledge repository that our representatives can use to access information when answering calls from our customers. Presently, what exists are Word, Excel, PowerPoint documents on SharePoint that the reps have to search through when looking for answers.

Any samples of work or suggestions would be appreciated.

Thanks

⋅ Categories: Drupal 7.x

Comments

dcmul’s picture

dcmul commented

Would be interest in knowing how you solved your problem

Dan

Jawi’s picture

Jawi commented

Did you find a suitable sollution?

Practice what you preach >> www.jawi-online.nl >> Full service internet bureau >>