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By Drupalicer on
I have just installed a newly bought Drupal theme, but i have some problems. I installed the required modules for my theme, but now, i get these error message. I have tried to find other people with this same problem but i could not.
The problem is showed, when trying to Verify requirements(active)
"Requirements problem "libraries (Missing)"
Web server Apache
OK PHP 5.3.6
OK PHP register globals Disabled
OK PHP extensions Enabled
OK Database support Enabled
OK PHP memory limit 80M
OK File system Writable (public download method)
"Error Unresolved dependency libraries (Missing)
Superfish requires this module.
Error Unresolved dependency libraries (Missing)
Views Slideshow: Cycle requires this module."
OK Unicode library PHP Mbstring Extension
all help is appreciated
Best regards Nicolaj, Denmark, Copenhagen
Comments
Install the libraries module
Install the libraries module http://drupal.org/project/libraries, then add the superfish library http://dl.dropbox.com/u/22795799/superfish-library-for-drupal-v1.zip (unzipped) to sites/all/libraries folder.
Thx
Thanks many times for your help Nigel.
But now i get this problem (dont know if you can se the same): http://www.exdane.dk/update.php?op=info
------------
"Use this utility to update your database whenever a new release of Drupal or a module is installed.
For more detailed information, see the upgrading handbook. If you are unsure what these terms mean you should probably contact your hosting provider.
Back up your database. This process will change your database values and in case of emergency you may need to revert to a backup.
Back up your code. Hint: when backing up module code, do not leave that backup in the 'modules' or 'sites/*/modules' directories as this may confuse Drupal's auto-discovery mechanism.
Put your site into maintenance mode.
Install your new files in the appropriate location, as described in the handbook.
When you have performed the steps above, you may proceed."
---------------
If i thenn press "continue": I get this:
------
Status messageNo pending updates.
- Front page
- Administration pages
-----
And both will send me to this error page:
http://www.exdane.dk/?q=admin
I can't see those URLs you
I can't see those URLs you have posted above as they are admin areas.
This just means you have no pending DB updates.
/admin is not an error page. It's the base URL for administrative tasks.
To resolve this, enable a core theme, like bartik (disable ur custom theme). Confirm the installation of all your dependencies (modules and libraries), then re-enable ur custom theme.
Thx
Thanks again, but i think i have explained myself wrong. Cause i know that the /admin means "administrative tasks, but, now, every adress gives me this error messages (when i vist my site: www.exdane.dk, or this, www.exdane.dk/admin).:
-------------
"The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
More information
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
For more information about HTTP errors, see Help."
------------------------------
The seller i bought the theme from, send me a help-pdf file also, the only thing which i havent done is the following "install the database dump that is located in sources folder (e.g. sources/theme545.sql)."
This files is located in the theme packet i bought.
Again thank you for your help.
Nicolaj
So we are trying to debug
So we are trying to debug something you haven't finished following the installation instructions yet?
thx
I bought the theme from thememonsters.com, and i followed the instalation guide (which where send in a PDF file) the following was done:
-----------
Drupal theme installation guide
In order to install the template, please follow the instructions below:
- copy the theme to the sites/all/themes folder of your Drupal installation
- Login as an administrator
- go to Admin panel → Appearance
- from the list of templates find the template that you need to enable and click “Enable and set default”
- click “Save Configuration”.
If your template has one or several custom blocks you have to set them up in the following way: go to
Admin panel → Structure → Blocks above the template list, click Add block.
To make your Drupal look like our live demo please, copy modules from sources/modules/ folder to
sites/all/modules/ folder of your Drupal, copy and replace all files and folders contained in
sources/files/ folder to sites/default/files/, copy sources/libraries folder to sites/all/. Then go to
Admin panel → Modules and set all Modules to “Enable”, after all the necessary changes are applied
please, save them by clicking the “Save Configutaion” button. And then install the database dump that
is located in sources folder (e.g. sources/theme545.sql).
ATTENTION! By importing the dump file you will lose all of website data.
-------------------
When i enabled all the modules (after the modules was put into my FTP program of cause) Drupal wanted to "Installind update" after that, Drupal wanted to do a Database update (where it found out the library needed to be installed, as you also showed me in one of your replys) so, the database update ended, and then Drupal said:
------------
Status message No pending updates.
- Front page
- Administration pages
--------
Clicking on one of these "front page" or "Administration pages" send me to the Error page:
Saying:
"The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error. "
------
As you can see on www.exdane.dk
The website dosent work enymore :-(
Ok. Now I understand now
Ok. Now I understand now. Your last comment is a perfect example of how to post a support request. It's a step by step with some background information. I think the culprit here is your attempt to update the modules. The update.module in D7 (at time of writing this) is buggy. (This is my own opinion based on my own experiences). I don't think it's the module itself, but rather contrib modules not interacting with it properly upon downloading and installing via the UI. So, for the time being, I suggest uploading, updating and installing modules via shell/drush or ftp.
Now for a solution.
1) Restore your site to the backup (that hopefully you made before starting this whole thing). Or if you did not have any content, install Drupal from scratch.
2) Upload and enable all of the theme's module/Library dependencies
3) Enable your custom theme.
.
Thx for your comment about my support setup. i am very glad for your time to help me.
In facht the site is totally empty no content is on there, i have already deleted and installed the site 4 times now. But never done it the way you describe there, i will try that now, and use your recipe, i will be back. And thx again.
Nicolaj
.
Okey Nigel, i have now deleted everythin, and installed D7 one more time. I have now putted in the modules and enabled them, but i havent puttet in the theme yet.
I actually remember doing something, which could maybe have coste me some os the errors. Last time i tried using "Run Cron" and it found some updates for, like, 5-6 of my modules, and updating those, startet the problems. So i will not do taht now.
But, now this is what the seller of the theme want me to do next:
sources/files/ folder to sites/default/files/, copy sources/libraries folder to sites/all/. Then go to
Admin panel → Modules and set all Modules to “Enable”, after all the necessary changes are applied
please, save them by clicking the “Save Configutaion” button. And then install the database dump that
is located in sources folder (e.g. sources/theme545.sql).
(i dont know what the database dumb is, well i know where the file is, but not how i install it)
What will you recommend me to do now. In your guide you maybe me, point 3. you say install the theme now, shall i then Install the "database dump after that?)
thx
Their DB dump is probably
Their DB dump is probably based off an earlier version of Drupal and/or contrib modules. That is why it is throwing up those errors. You are running the latest modules/libraries and their DB dump is using older versions of them. D7 contrib development is moving rapidly and there are releases constantly. I am going to revise my steps. If this doesn't work, your going to have to ask the people you purchased the theme from for an up-to-date mysql dump or further support.
1) Start with a fresh database. Do not install Drupal
2) Upload the theme and all of the theme's module/library dependencies
3) Change settings.php to connect to the fresh DB
3) Using phpmyadmin, import the DB dump they provided you into the fresh DB
4) run update.php
.
Nigel, i will say, it looks like i am 60 % on the right way now. I installed the DB dump, as you said, and it looks like it is working, i will now do the rest of the reciepe. And try to find out the last things. Thank many times. Your help really worked well. thx nicolaj.
Adding Libraries
You have to add spyc folder(which is a library) to lib folder in Rest Server folder alnog with the spyc library file you have to add another library file from http://ftp.drupal.org/files/projects/libraries-7.x-2.x-dev.zip to the lib folder in rest server in drupal 7.2 then only it works..