I've been performing some house cleaning on my site by removing unneeded modules. I was suffering from the "user warning: Got a packet bigger than 'max_allowed_packet' bytes query: UPDATE cache_update SET data" error prior to cleaning house.

I removed several modules and it addressed the "error message" but upon install and enabling of the email verification module the error came back again.

I am not sure if it is module specific or because I have too many modules, I have been running >50 modules without issue/error messages up until I started cleaning house. When I installed this module, I had figured I had removed enough modules to alleviate any server drain, but was surprised that enabling one module brought the error back again.

The error is in a red box and is extremely long. It could be be related to "cache_update".


Stomper’s picture

Status: Active » Fixed

I believe it was an update.php issue. After enabling the email verification module, I proceeded to upgrade some other modules. The error still displayed while I was upgrading other modules. After running update.php the error seems to have disappeared.

Will reopen/report back if situation changes and can be attributed to this module.

Solution: run update.php

Stomper’s picture

Status: Fixed » Active

Well the "big red" error seemed to have returned. I tried running update.php (prior solution) to see if would stop the error again, it did not.

I have disabled the module and the error has disappeared. It may return. I will keep it disabled for the time being, and should the error return again, it is likely it is unattributed to this module.

Anyone else experiencing similar? Or come across the error before? Did you find a lasting solution? Please share if you did.

Stomper’s picture

Status: Active » Closed (cannot reproduce)

Closing but still no solution. It is unrelated to the email verification module. I'd appreciate any suggestions or solutions on gaining a better understanding of the cause of the error and possible solutions.