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By nbutt on
Hello everyone,
I apologize for posting in the general thread, as I wasn’t sure what the appropriate category for this issue would be. I’m very new to Drupal, and this is my first Drupal website, so I’m not sure where the problem lies. I haven’t encountered this issue before when working with WordPress.
The problem is that when I try to log in to the admin panel at https://mysite.com/user/login using the credentials (username: admin and the password), the page simply refreshes without showing any error. The password field clears, and nothing happens.
At first, I thought I was entering the wrong password, so I tried resetting it via SQL in phpMyAdmin (I understand that resetting passwords in Drupal is a bit unusual). Even after updating the password, the issue persists. The page does not display any error messages; it just remains on the login screen.
I also tried following AI-guided suggestions, including modifying settings.php, clearing the cache, and other proposed solutions, but none of them worked.
Could someone please guide me in the right direction? The fact that no error is displayed makes troubleshooting challenging.
Thank you for your help.
Comments
Pretty sure updating the
Pretty sure updating the password via phpMyAdmin wouldn't be trivial as it's not only hashed but also salted I believe. So most likely your password is now broken.
However if you don't get an error message ala "You entered the wrong password" there is probably something else wrong which has nothing to do with your password which you will have to get to the bottom of. I guess my start would be to look if the request actually is handled by the webserver or possibly some cache .. cause it sounds a bit like that? There should be logs which show you when a request comes in.
If you use a Docker system like this here: DDEV (Drupal instructions) it should provide you with an install which should work if you follow the steps correctly.