We have 2 notification settings for the Account blocked and Account deleted mails Notifying the user getting blocked / deleted? yes, I dunno when those were introduced Didn't even know they existed... Is that a D7 thing? I can't see wanting to send a notice on either of those However, 8 basically revamps the whole account cancellation process, so blocking/deleting an account is always cancelling an account. Thus I wondered whether we still need to separate notification settings - or even more - whether we want to merge them into just one notification mail well, I don't know either. I discovered them while working on the patch... ;) Just one sounds reasonable... And an off switch, too If I block / delete a spammer, I don't want to send them an email about it That's for sure, yes You don't, but I can think of cases where people would And if it's a troubling user, they will have had warning already and an after the fact auto message is just rubbing it in their face The only time I can think of a message is if _they_ deleted their account and want confirmation yep, that's the default behavior (if the notification was enabled on admin/user/settings) Ok, that's reasonable, then However, I'm rather thinking about the whole differentiation of blocking/deleting users. For example, we also have mass-operations for blocking/deleting users Question, though... If you're merging these, how do you block an account without deleting it? I know some sites that would like to e-mail blocked users a message. as an admin, you can select the method for cancelling the account(s) Ok, good. We dont' want to get rid of the temp ban option :) Inthat case... Hmm... Actually, seperate emails would be good. There's a difference between banning someone and deleting their account Sorry, didn't think that thru on my first answer well, yes, the "ban" action *is* the first (default) cancel account method So now we are there, exactly. I'm questioning whether we still need a separate "block"/"ban" action (and separate notification mail) Well, not a seperate action, but I think the email should be worded different between block/ban and total delete Well, did you look at the default mail template for "Account blocked" ? ;) !username, Your account on !site has been blocked. No, as I said, I didn't even know it was there :) I must say: wow. Ah, I see them now. I guess they're in 6 already There is so much information in this mail that I must really wonder whether it makes a difference if "blocked" was replaced with "cancelled". Wow, there's a whole lot more emails than in D5... I've only recently started looking at D6 at all so it's full of surprises :) * tha_sun_ too Maybe not in the default but, remember, people can customize them ok, going a step further: Does it make a difference for everyone involved (the community user and the site administrator) if the mail would state "blocked" OR "deleted" ? That seems like a big difference... If you block an account and the email says deleted, that doesn't make sense If we argument that we want separate templates for blocking and deleting a user, then we would have to argument further that we want also separate templates for the 2 new cancel account methods: Blocking user + unpublishing contents, and Deleting user + deleting all contents no, I'm thinking of using "cancelled" in all mails So you go to give someone a temp ban and it sends them an email saying their account has been canceled? Isn't it the same? No Cancel is much different than banned Banned is like when a TV show goes on hiatus for a while yah Canceled means it's over. No more to be made i would not exepct a cancel to be reversible but a ban, that's debatable Giving someone a temp ban to cool off for a while is not uncommon OT: Is it possible that our UI should use "ban" instead of "block" ? Yeah, that would be much better Every site I've ever been on talks about bans, not blocks I just figured it was a Drupalism and got used to it :) ok, as far as I can see now, we should keep the ban actions, but make banning (blocking) users a completely separate task (i.e. keep it as is) It's hard to say when I haven't seen your UI but banning is really different from deleting. So it makes sense to keep them seperate If the site administrator happens to configure the cancel account method to be just "blocking users" (i.e. the same as ban), then this overlaps just internally So I would go ahead now and replace only the "Account deleted" mail with "Account cancelled" I don't know if it's possible in your UI, but you could base the email on the intent... If they do a cancel account and cancelling means blocked, then send the account canceled email. If they go thru the ban method, send the ban email What "cancelled" exactly means, is up to the site administrator. yep, that's what I thought of now Ok, cool :) wow, thanks! :)