Tools like OptimalSort and TreeJack
Wikipedia says it well: "Information architecture (IA) is the structural design of shared information environments; the art and science of organizing and labeling websites, intranets, online communities and software to support usability and findability." An information architect organizing the content of a website so that information and services are easily usable and findable.
A Skilled information architect should be able to do the following:
- Inventory the information to be displayed (or already displayed) on a website
- Conduct interviews to determine the labels and menus that need to be designed
- Identify the terms that website visitors use and understand
- Identify how these terms should be used as labels in menus and other site navigation
- Create groups of labels for use as menus
An Expert information architect should additionally be able to do the following:
- Conduct card sorting and tree testing user tests to improve and validate proposed labels and menus
- Analyze data from web searches that lead people to the site to determine the words and phrases they use